SORCE is a UK internal software supplier, meeting a growing need to provide the right software for large and medium sized companies to help them communicate effectively. They have a turnover of between £2-3m each year.
SORCE approached Create IT directly for assistance with ongoing maintenance and support for their virtualised server environment and to give dual assistance in setting up Lan-2-Lan VPNs for their customers. The partnership is successful as they have been working with Create IT since 2013.
- Server Support
- Server Hardware Procurement
- Online Backup
Chris Clarke, MD of Create IT, said: “This is a great example of how software and IT companies can work together to enhance a business operation. Rather than being in competition, it’s about working collaboratively to achieve a goal for a client.”
The nature of our business means that we don’t need the same sort of IT support that other businesses might require, but we did need to invest in the right day to day support, and it was important to find a business we could trust to do that.
We wanted to stay local so that we could have face to face meetings and we picked Create IT because we were very comfortable speaking with Chris and Andrew. We were also impressed with the disaster recovery (DR) provision they have, and all the boxes were ticked.
You can’t put a price on the peace of mind we have knowing that we can pick up the phone, get advice, and invariably get a response out of hours or even over the weekend.Martin MilesTechnical Solutions Director