Working with internationally-recognised brands, like Carphone Warehouse, Vodafone and Huawei, Symbox was on the hunt for an IT company that could handle their increasing requirements.
Create IT laid out a programme of work to manage Symbox’s computing hardware very closely.
Create IT’s input has ensured there is a standard protocol followed across Symbox’s estate, as new users come on board.
Approach and Solutions
- Hardware Asset Management
- Hardware / Software Procurement
- Desktop Support
- Office 365 Management
- 3rd Party IT Supplier Management
- Cloud Anti-Virus
Chris Clarke, MD of Create IT, said: “Symbox is an interesting client for us, as we manage all of their user computing hardware very closely.
“Through a range of hardware and software solutions, we can accurately follow Symbox’s specific processes and templates, and this means we ensure standardisation and security across their estate.
“Symbox has found this works very well for them, and the result means a shift in their day to day concerns; they gain back the time they used to spend on desktop estate management.”
I have a personal number I can call if an issue arises, and I really like the fact that I can escalate an issue and get someone on the end of the phone quickly, who understands my issues. We are able to work collaboratively with Create IT and the team there is very knowledgeable, and are pleasant which means we have had an overall good experience.
I would agree Create IT are very professional, highly impressive, very accommodating, with no problem too great or too small.Dean ReaderIT Manager