The Organic Research Centre is the UK’s leading independent research centre for the development of organic/agroecological food production and land management solutions to key global issues.

Goals

The Organic Research Centre was looking for a locally based IT company that could provide conferencing support. Our relationship with them expanded to include IT hardware and security.

 

Approach and Solutions

  • Server Support
  • Desktop Support
  • Server migrations
  • Managed Firewall Services
  • Email Anti-spam (SureMessage)
  • Web Hosting

Results

Chris Clarke, MD of Create IT, said: Create IT were delighted to be picked as a supplier by ORC. He said: “We knew that they could take care of their day-to-day issues in-house, and we gave a competitive quote for some small IT tasks where they needed additional help.

“They liked the high standard to which we work, and from that we were asked to upgrade their server, supply new hardware, and migrate data. We suggested an appropriate virtual host solution that would be practical and save the charity money. We are still working with them, and are looking at a new, second server and additional back up solutions.”

Testimonial

Create IT offers consistently competitive pricing, which has been especially welcome, considering our charitable status. There has been no loss in what has been a high level of support and a positive and helpful attitude to supporting us with any IT issues.

What’s been particularly helpful is the flexibility that they offer to expand my one man IT department whenever necessary. I can rely on them to either work with me on tasks or to work independently whilst keeping me in the loop with the technicalities of a job and the decision making.

Chris AllenTechnical Support Officer
competitive pricinghigh level of supportflexibility

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