Tripod Partners are the fastest growing specialist health and social work Recruitment Company in the UK. With a team of some of the most experienced consultants in the country, they utilise knowledge and skills to find the best opportunities for clients to further their careers.

Their aim; to make the recruitment process as simple as possible. A trusted support and guide through the whole recruitment process, Tripod Partners guide clients from initial phone call to follow up care in post. With a mission to not bombard clients with phone calls, a robust IT System is essential to Tripod Partners. Keeping clients updated of developments and opportunities available is key to their success.

Justin Hinkson, Director of Tripod Partners, knew that IT was fundamental to the success of their emerging business and began the process of finding a supplier to meet their needs. Having previously known Chris Clarke, Managing Director of Create IT, and re-connecting with him on LinkedIn, a strong partnership was formed. In keeping with company values, Tripod Partners found in Create IT a relationship which had the company’s best interest at heart.

“We didn’t need someone on site all the time, but needed to be provided with IT support when we required it. We wanted to work with a company who were professional but personable. Choosing Create IT was important because we were working with people we trusted.” Justin Hinkson – Tripod Partners

Inspired by the services Create IT could offer to small and medium businesses, Tripod Partners briefed Create IT to set up their entire infrastructure inclusive of telephony. Since initial contact with Tripod Partners, Create IT have delivered:

  • Server Support
  • Desktop Support
  • Hardware / Software Procurement
  • Email Anti-SPAM (SureMessage)
  • Email Hosting (Exchange)
  • Anti-Virus
  • VoIP Telephony
  • Online Backup

“Create IT’s phone response is excellent. The team deal with issues swiftly and if needed, escalate concerns. Someone always calls back and runs through the issue and solution, giving advice and support when needed.” Justin Hinkson – Tripod Partners

Purchasing printing devices from Create IT has been an additional element to the partnership. Tripod Partners are assured that should faults occur, Create IT will fix them directly. Confident that Create IT maintain the stability of their IT systems, Tripod Partners have peace of mind that their IT needs are catered for. The professional and personal relationship between Create IT and Tripod Partners continues to flourish and a longer-term IT plan is in place.

Being acutely aware that many directors ‘work with IT because they have to’, Chris and the team at Create IT offer unique advice and support to expertly ensure individual business needs are met and catered for. Offering direction on new and innovative ways of creating and managing IT systems, Create IT deliver projects within timescales which fit the business structure and plan.

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